Divonne Immobilier attaches great importance to the protection of your privacy and Divonne Immobilier undertakes that the collection and processing of your data, made from our website, comply with the General Data Protection Regulation (GDPR).
We collect and use only the personal data that we need to offer you personalized services and quality products.
We may collect different information and personal data depending on service needs, including:
The data we use may be collected directly from you or obtained indirectly from partners, suppliers, customers, especially for non-clients such as prospects.
Personal data is mainly used for:
More generally, the collection and collection of your data has the legitimate interest of Divonne Immobilier to ensure the best quality of our services, to provide our customers, prospects, partners, suppliers and users the best possible monitoring and to improve the operation of our services, communication supports and our business applications.
We store your personal data only for the time to comply with the applicable laws and rules, and the purpose of the collection as indicated in 2.
For customers, most of the data is kept for the duration of our contractual relationship and up to 10 years after the end of our contractual relationship.
For prospects, the information is kept until 3 years from their collection or our last contact.
In accordance with the European regulations in place you have the following rights regarding your personal data, which you can exercise by writing to us at the postal address mentioned below:
by a signed letter accompanied by a copy of an identity document to the following address:
Divonne Immobilier, 1-3 Grande Rue, 01220 DIVONNE LES BAINS
Due to the obligation of security and confidentiality in the processing of personal data that is the responsibility of Divonne Immobilier, you are informed that your request will be processed provided that you provide proof of your identity, including through the production a scan or photocopy of your valid ID.
Finally, Divonne Immobilier undertakes to respond to your request for access, rectification or opposition or any other request for additional information within a reasonable time period which may not exceed one month from the receipt of your request.
If you consider that Divonne Immobilier does not respect his obligations in regard to your personal data, you can address a complaint or a request to the CNIL, competent authority in France, via the following link: https://www.cnil.fr/fr/plaintes/internet
Divonne Immobilier implements a variety of technical and organizational measures to ensure the security of the processing of personal data and the confidentiality of personal data.
As such, Divonne Immobilier takes all the necessary precautions to preserve the security of data and, in particular, to prevent them from being distorted, damaged, or that unauthorized third parties have access to them (protection of premises, authentication systems with personal and secure access via confidential identifiers and passwords, connexion log).
We also protect your information offline. Only employees and departments who need to perform specific work (for example, billing or customer service) have access to personal data.
We do not sell, trade, or transfer your personal data to third parties.
This does not include trusted third parties who help us operate our website, offer our services and fulfill our missions as long as these parties agree to keep this information confidential.
In order to fulfill our missions, we may disclose your personal data in specific cases only to:
Divonne Immobilier reserves the possbility of using authorized service providers to facilitate the collection and processing of the data that you have communicated to us. These providers may be located outside the European Union. Divonne Immobilier has previously ensured the implementation by its providers of adequate guarantees and compliance with strict conditions regarding confidentiality, use and protection of data. In particular, vigilance is given to the existence of a legal basis for any transfer of data to a third country.
When you first access to the Divonne Immobilier website, you will be notified by a banner at the bottom of your screen that information about your browsing may be stored in files called 'cookies'.
We use different cookies on the website to improve its interactivity and our services.
What is a 'cookie' ?
A 'cookie' is a file of a limited size, generally consisting of letters and numbers, sent by the web server to the cookie file of the browser that is located on the hard drive of your computer.
Some third-party cookies are necessary and almost essential to provide an optimal service (Google Maps for example is used when you search properties), som others enrich the experience of a service or a product (Youtube video, Facebook, Google charts, ...).
These features create cookies allowing these websites to trace your browsing.
These cookies are only created if you give your consent. You can learn more about the nature of the cookies created, accept them or refuse them either globally for the whole web site and all services, or service by service by clicking here.
We use the email address you provide to send you information and updates relating to your inquiries, searches, interests, company news on an occasional basis, information on related products, etc.
If at any time you wish to unsubscribe and no longer receive emails, detailed unsubscribe instructions are included either at the bottom of each email or by clicking here.
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